Frequently Asked Questions

What are the transaction fees for FreshBooks Payments? (US & Canadian Businesses)

When processing online payments through FreshBooks Payments powered by WePay, there is a transaction fee included. Pricing is very simple - it's 2.9% + $0.30 on all card transactions, with the exception of American Express, which is 3.5% + $0.30

There are no monthly or setup fees - you only get charged when you make sales.

The below transaction fees are for both American and Canadian FreshBooks users:

Payment Card Types* Transaction Fee International Transaction Fee**
Visa logo. Visa Credit, Debit Cards and Prepaid Cards  2.9% + $0.30 2.9% + $0.30 + 1%
Discover logo. Discover Credit and Prepaid Debit Cards 2.9% + $0.30  2.9% + $0.30 + 1%
Mastercard logo. MasterCard Credit, Debit and Prepaid Cards  2.9% + $0.30 2.9% + $0.30 + 1% 
AmEx logo. American Express Credit and Prepaid Debit Cards 3.5% + $0.30   3.5% + $0.30 + 1%

* These are the most common domestically issued card types and processing methods.
They do not represent all the possible fees and variations that are charged to the merchants.

** International transaction is defined as any payment made with a card that was issued in a different country than your own.

Chargeback Fee 
$15.00

 

These rates apply to card not present transactions. 

All transaction fees are automatically logged as Expenses in your FreshBooks account. You can also log into your WePay dashboard to see the fees deducted from your transactions. 

Looking for more information on FreshBooks Payments by WePay? Check out other articles here.