Frequently Asked Questions

How do I update my Billing information?

If you have a new address, or a new credit card, you can update it inside your FreshBooks account. This ensures there's no disruption to your account when your next payment is due (or renewed) so you always have access. 

You can update your credit card or your address with these steps: 

  1. ​Click on the circle icon in the top left corner (it'll either be a photo or your initials)
  2. Click on Billing and Upgrade
  3. Click on Update your payment details at the bottom

    UpdateLink.png

  4. Enter your new credit card if needed
  5. Click Change next to Billing Address to update if needed

    UpdatePaymentDetails.png

  6. Click Save to finish.