Frequently Asked Questions

How do I change my login credentials?

Your login credentials is how you access your FreshBooks account. Changing your email or password is easy to do in a few steps: 

  1. Click on your company logo/initials in the top left
  2. Click on My Profile 

    My_Profile

  3. Click on either the Change email address or Change password link

    My_Profile_Info

  4. Additional fields will appear for you to enter your new email address or password. Remember to hit Save once you're done!

    Change_My_Profile