Frequently Asked Questions

How do I change my login credentials?

Your login credentials is how you access your FreshBooks account. Changing your email or password is easy to do in a few steps: 

  1. Click on your company logo/initials in the top left
  2. Click on My Profile 
    My profile button.
  3. Click on either the Change email address or Change password link
    Change username or password links.
  4. Additional fields will appear for you to enter your new email address or password. Remember to hit Save once you're done!Save button to confirm changes.