Frequently Asked Questions

How do I get started as an Employee?

Congratulations on being invited as an Employee in FreshBooks! We know your first priority is getting up and running quickly, so we've prepared this guide that shows you exactly what you need to know and do. 

As an Employee, you can help your employer with their Invoices, Clients, Expenses, and Projects you're invited to. 

FreshBooks, if you're not familiar with it already, is an online invoicing service that helps freelancers and small business owners save time, get paid faster and look really professional. You easily keep track of your time, help your employer run the business inside FreshBooks, and work with other Employees - which is you by the way! 

Here's how you can get set up:

  1. You'll have received an invitation from your new employer
  2. Click on the Join (Employer's Name)'s Team button
    Invite to become an employee.
  3. You'll be taken to a new page. Enter your new password to join the team
    Create password to set up employee account.
  4. Click on the Join (Employer's Name)'s Team button
  5. Click on the Set Up My Profile button
  6. Enter your profile details - name and service, then click on Save My Profile.

You can now help your employer with their Invoices, Clients, Expenses, Time Tracking and any Projects you're invited to. Click on any of the links above to learn more and get started!