Frequently Asked Questions

What are Client Account Statements?

The Account Statement allows you to share key details with your Clients like their outstanding balance, Invoices and Payments history, and available Credit.

You can run an Account Statement for a particular Client by doing the following:

  1. Go to the Clients section
  2. Click on the Client you want to run the statement for
  3. Select the More Actions button
  4. Click on Generate Statement.

There are a few things you're able to change when running your Client's Account Statement. Click on the button next to the Account Statement title, and you'll see some filters:Account statement with filters to adjust statement.

  • Date Range - With the date range drop down, you're able to choose one of the preset ranges (This Month, This Year, Last Year, This Quarter, Last Quarter) or choose a Custom date range so you're able to find exactly what you're looking for
  • Currency - If you've billed in different currencies, you can toggle the currency here


The Summary area shows you the following:

  • Total Invoiced
  • Total collected in Payments
  • Total in Credits

The remaining balance is the Client's outstanding amount, also known as the Account Balance.

Note: Credits are listed in the Summary area and at the bottom of Details only. To find a complete list of Credits (or overpayments) for your Client, run a Payments Collected Report filtered to that Client instead.
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