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      What is Making Tax Digital (MTD)?

      FreshBooks is MTD compliant as of April 1, 2019 with our MTD Portal. Making Tax Digital is an HM Revenue & Customs (HMRC) initiative designed to make sure the UK tax system is effective, efficient and simpler for taxpayers. All VAT-registered businesses with a taxable turnover above £85,000 are required to keep digital financial records and send returns using MTD-compatible software as of April 1, 2019.

      Our MTD Portal also maintains a digital link with your transactional history, and will continue to be acceptable to the HMRC after 2020.

      A MTD Account is required in order to file your VAT Returns with the HMRC. You can create an account or log into an existing account, and submit returns as needed with the below details.



      Create your MTD Account

      The below steps will allow you to connect with a Making Tax Digital integration, set up your VAT Profile with your Government Gateway login, and enroll in the MTD program:

      Connect to Making Tax Digital


      If you are an Accountant, you can access the MTD Portal via the VAT Return Report instead.


      1. In your FreshBooks account, click on the gear icon in the top corner
      2. Click on Apps & Integrations
      3. Then in the Make Tax Digital integration, click on the Install Now link
      4. In the Connect to FreshBooks MTD window, click on the Allow access button to authorize FreshBooks MTD to access your FreshBooks account information
      5. Proceed to the below steps to continue your setup.


      Configure your VAT Profile

      1. You will now see the Making Tax Digital - Online FreshBooks Hub, click on the Configure your VAT Profile link in Step 1
        Making tax digital hub with steps to complete inside account.
      2. In Edit your VAT Profile, enter your VAT Number in the field provided
        Edit vat profile screen with fields to fill out.
      3. Next, for your Accounting Method, choose between Cash or Accrual
      4. Then under Your HMRC Authorisation, click on the Authorise Now link, a new browser window will open
      5. Click Continue
      6. Enter your Government Gateway user ID and Password (or if you don’t have one, click on the Create sign in details link instead)
      7. Click on the Grant authority button to finish, and proceed to the below steps.


      Enroll in Making Tax Digital for VAT

      1. In the Hub, click on the Enroll in Making Tax Digital for VAT with the HMRC link in Step 2, a new browser window will open
      2. When prompted, select Yes, I have accounting software and click Continue
      3. Then select Yes, my software submits through Making Tax Digital for VAT and click Continue
      4. Enter your Government Gateway user ID and Password
      5. Then enter your Access Code and click Continue
      6. Enter your VAT Number from your VAT registration certificate
      7. Complete the rest of your MTD registration by providing details on your business
      8. Next, enter your business' email address and click Continue
      9. Confirm the email address and click Continue again
      10. Check your email for the verification email, and click on the link to verify it
      11. Read and accept the terms of participation by clicking on the Accept and continue button.  HMRC will then confirm within 72 hours if you can start submitting VAT Returns under MTD. If you’ve registered as a business, you can continue to use your existing Government Gateway user ID and password credentials.

      Your MTD Account is now set up and is ready to submit returns to HMRC directly.


      Access Your MTD Account

      To access your MTD Account anytime after completing the setup, use the below steps:

      1. In your FreshBooks account, click on the Integrations section
      2. Then click on FreshBooks MTD underneath.


      Click on the Actions button to do any of the following:

      • Submit a Return - Upload your CSV and submit your VAT Return for your business to the HMRC directly
      • Past Submissions - View all your previously submitted VAT Returns and any responses from the HMRC
      • Liabilities - Access your current VAT liabilities
      • Payments - View your VAT payment history
      • Settings - Edit your VAT Profile and your HMRC Authorisations as needed


      Submit a Return

      To submit your MTD Return, use the below steps: 

      1. In your FreshBooks account, click on the Integrations section
      2. Then click on FreshBooks MTD underneath
      3. Click on the Start a Submission button
      4. Next to Period to file, choose a Period from the dropdownSubmit a return button on hub section.
      5. Your VAT Return Report will automatically be uploaded for you - confirm that your totals look correct
      6. Check off the box next to I confirm that this VAT period is finalised and includes all relevant transactions
      7. Click on the Submit button
      8. A confirmation will appear, and you can find your recent submission in the Past Submissions section under the Actions button. Viewing past submissions will also include the View PDF and Print button to save your submission offline.

      You can find your recent submission appear in the Past Submissions section afterwards.




      The full list of FAQs can be found here (after signing into your MTD Portal).

      Where can I find my VAT Return Report? 

      To access your VAT Return Report anytime as needed, you can use the steps here.


      Can I use this to file my personal income (SA100)?

      The MTD Portal is for VAT/corporation tax only. Personal income can be filed using one of our integrations here instead.


      Why are my past filings missing and the MTD Portal is making me connect to the HMRC again?

      To ensure your data is secure, the HMRC authorization expires every 18 months. You can re-authorize again with the below steps: 

      1. In your FreshBooks account, click on the Integrations section
      2. Then click on FreshBooks MTD underneath
      3. Click on Submit a Return
      4. Then click on Authorize with HMRC
      5. In the new browser window on the HMRC website, click on Continue button
      6. Enter your Government Gateway User ID and Password then click Sign in
      7. Then enter your Access Code and click Continue
      8. Click on the Grant authority button to finish. Your connection will be re-authorized again and past filings will show up again in your MTD Portal if there are any.

      If you've forgotten your Gateway ID, you can reach out to HMRC's Online VAT Helpdesk here.

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