How do I set up a bank connection with Salt Edge?

Salt Edge, one of our third party connectors, can help you get your expenses automatically imported from your bank and credit card accounts (crypto, investment, loan, and line of credit accounts will not be imported). These transactions are imported into your account through Open Banking as the data sharing method.
All accounts you set up will appear in the Bank Connections section, and any newly imported expenses up to 90-180 days will appear in the Expenses section for you.
 
The below steps are for specific users in certain supported countries. If you’re not sure which bank connection partner to use, look for your supported country here.

Bank Connections can pull up to a maximum of 90 days of activity, if you're looking to import older transactions, review How do I import expenses from a file? instead.
 
 

Add a Bank

  1. Before beginning, ensure you’re using the correct steps by confirming which partner supports connections for your country here
  2. Using a web browser, select the Bank Connections section
  3. Then select the Connect My Bank button
  4. Read the Before You Connect pop-up about turning on each account to start importing transactions, then select Let’s Go to continue
    Before you connect pop-up with details about activating connection.
  5. A pop-up will ask you to how far back to import expenses from - choose between Today, 7 Days ago, 30 Days ago, 90 Days ago, or Custom
    Dropdown for date ranges to bring in expenses from.
  6. Then select Done
  7. Next, enter in the name of your bank, or the country your bank is based in into the search bar
    Choose your bank screen with search bar and results underneath.
  8. Make sure the result matches the URL you normally log into your bank with online, and select the result
  9. Enter your bank’s login credentials and select Proceed, or grant access as needed
  10. Select Confirm to grant Salt Edge consent to access your bank data
  11. Salt Edge will begin connecting to your bank account, select Return to your application to go back to your FreshBooks account
  12. You’ll be taken back to your Bank Connections - select the toggle to green next to the accounts you want to import transactions from
    Four bank accounts connected with one toggle set to on.
  13. Your account(s) will now be connected for three months (due to PSD2 requirements) and new transactions (up to 90-180 days of activity) will be imported into your Expenses section. 
 
Note: Salt Edge Bank Connections' account names are determined by the bank automatically and are not editable in FreshBooks.
 
To look for expenses that have not been assigned a category, select the Advanced Search button and choose Uncategorized Expenses in the Category field, and select Apply

Advanced search box with uncategorized expenses selected as an expense category to filter results by.

We recommend checking your bank connections at least every 90 days so that you can re-authenticate your connection and to ensure your expenses are consistently importing with no errors or actions required by you.
 

Automatically Categorize Imported Expenses

If you have a lot of expenses that are consistently importing in that belong to the same category, you can mark them to automatically apply the category for you next time. This requires that the expense is imported in with the exact same merchant name every time for it to be automatically categorized. Use the below steps: 
  1. Select the Expenses section
  2. Then select the pencil icon on the right side of the expense you want to edit
  3. If the expense does not have a category yet, select Choose a category and pick one
  4. If the merchant is not filled out, select Add Merchant and enter in a new merchant or choose from an existing list
  5. Check the box off next to Apply to future imported expenses
    Automatically categorize expense checkbox on expense.
  6. Select Save to finish. 
 

FAQs

How do I disconnect my bank?
Note that disconnecting a bank will not remove expenses that have already been imported in for that account. To disconnect, follow these steps:
  1. Using a web browser, select the Bank Connections section
  2. To disconnect the bank entirely, next to the bank you want to remove, select the Disconnect link
    Disconnect link under bank account.
  3. To disconnect a specific bank account, select the bank itself to show the connected accounts and select to turn the toggle off next to the account. Transactions will stop importing for that specific account.
If you're trying to re-add this bank, there is a chance of duplicate expenses being imported in again upon connection. We recommend checking your Expenses section afterwards to delete any duplicates that appear.