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As a client, how do I pay with Direct Debit?

FreshBooks makes it easy for you, whether you're a primary client or a secondary contact, to pay your invoices with both Bankers’ Automated Clearing System (BACS) Direct Debit in GBP currency and Single Euro Payments Area (SEPA) Direct Debit in EUR currency.
Primary clients can also save payment information in their own client account, making it easier and quicker to pay new invoices as they come in, as well as pay several outstanding Invoices in bulk.
 
As a client, if you're looking to pay with credit card instead, learn more on paying with credit cards and other methods of payment here.
 
 

BACS Direct Debit

Pay with BACS Direct Debit

When you receive an invoice from FreshBooks, you can use these steps to pay with Direct Debit, if it has been activated by the business: 
  1. Open the invoice from the email that was sent to you
  2. Select the View Invoice button in the email
  3. If there are multiple tabs, ensure you’re on the Direct Debit tab
    Direct debit tab on payment form of invoice.
  4. Select the Pay £xx.xx button
  5. Next, you’ll be taken to the Set up BACS Direct Debit form for this one-time payment, enter your Email Address
  6. Then enter your Sort Code and Account Number
    Sort code and account number fields on form to fill out.
  7. Next, enter your Name on Account and your Billing Address
  8. Check off the box next to I understand that Stripe will be collecting Direct Debits on behalf of [Business Name] and confirm that I am the account holder and the only person required to authorise debits from this account
    Checkbox to authorise Direct Debit.
  9. Select the Set up Direct Debit button to confirm
  10. Review your Direct Debit details and select Confirm to pay the invoice.
    Confirm direct debit details button at bottom of summary.

Complete a BACS Direct Debit Set Up Form

When you receive a Direct Debit Set Up Form email, this allows you to authorise the business to take future payments from your bank account for Invoices and Recurring Invoices.
  1. In the email, select the Set Up Direct Debit button
  2. Then in the page that appears, select Set Up Direct Debit button to begin
  3. Enter your Email Address in the field provided
  4. Then enter your Sort Code and Account Number
    Sort code and account number fields on form to fill out.
  5. Next, enter your Name on Account and your Billing Address
  6. Check off the box next to I understand that Stripe will be collecting Direct Debits on behalf of [Business Name] and confirm that I am the account holder and the only person required to authorise debits from this account
    Checkbox to authorise Direct Debit.
  7. Review your Direct Debit details and select Confirm
  8. A confirmation page will let you know your Direct Debit set up has been successful.
 

SEPA Direct Debit

Pay with SEPA Direct Debit 

When you receive an invoice from FreshBooks, you can use these steps to pay with Direct Debit, if it has been activated by the business: 
  1. Open the invoice from the email that was sent to you
  2. Select the View Invoice button in the email
  3. If there are multiple tabs, ensure you’re on the Direct Debit tab
    Direct debit tab on payment form of invoice.
  4. Enter your Name and Email in the fields provided
  5. Then enter your International Bank Account Number (IBAN)
  6. Select the Pay ‎€‎xx.xx‎ button and the payment will begin processing.

Complete a SEPA Direct Debit Set Up Form

When you receive a Direct Debit Set Up Form email, this allows you to authorise the business to take future payments from your bank account for invoices, including those generated by recurring templates.
  1. In the email, select the Set Up Direct Debit button
  2. Then in the page that appears, select Set Up Direct Debit button to begin
  3. Enter your Name and Email in the fields provided
    Set up direct debit form with fields to fill out.
  4. Then enter your International Bank Account Number (IBAN)
  5. Next, select the Set Up Direct Debit button
  6. A confirmation page will let you know your Direct Debit set up has been successful.

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