As a client, how do I pay with Direct Debit?

FreshBooks makes it easy for you, whether you're a primary client or a secondary contact, to pay your invoices with both Bankers’ Automated Clearing System (BACS) Direct Debit in GBP currency and Single Euro Payments Area (SEPA) Direct Debit in EUR currency.

Your payment information is always protected with FreshBooks' Security and Reliability Safeguards.

 

Heads Up: As a client, if you're looking to pay with a credit card instead, learn more on paying with credit cards and other methods of payment.

 

Important: If you're having trouble opening and viewing invoices, review these troubleshooting options.

 

 

Pay with BACS Direct Debit

When you receive an invoice from FreshBooks, you can use these steps to pay with BACS direct debit, if it has been activated by the business: 

  1. Open the invoice from the email that was sent to you
  2. Select the View Invoice button in the email
  3. If there are multiple tabs, ensure you’re on the Direct Debit tab
  4. If available, select Pay in full or Pay a different amount
  5. Enter your Email Address
  6. Next, enter your Sort Code and Account Number
  7. Then enter your Full name 
  8. Choose a Country or region, then enter your Address
  9. Check off the box next to I understand that Stripe will be collecting Direct Debits on behalf of FreshBooks and confirm that I am the account holder and the only person required to authorise debits from this account
  10. Select the Pay £xx.xx button 
  11. In the Confirm your Direct Debit Details pop-up, review your details and select Confirm. The payment will begin processing.

 

Pay with SEPA Direct Debit 

When you receive an invoice from FreshBooks, you can use these steps to pay with SEPA direct debit, if it has been activated by the business: 

  1. Open the invoice from the email that was sent to you
  2. Select the View Invoice button in the email
  3. If there are multiple tabs, ensure you’re on the Direct Debit tab
  4. If available, select Pay in full or Pay a different amount
  5. Enter your International Bank Account Number (IBAN)
  6. Next, enter your Email and Full name
  7. Choose a Country or region, then enter your Address
  8. Select the Pay ‎€‎xx.xx‎ button and the payment will begin processing.
     

Complete a SEPA Direct Debit Set Up Form

When you receive a Direct Debit Set Up Form email, this allows you to authorise the business to take future payments from your bank account for invoices, including those generated by recurring templates.

  1. In the email, select the Set Up Direct Debit button
  2. In the Set Up Direct Debit page, enter your International Bank Account Number (IBAN)
  3. Next, enter your Email and Full name
  4. Choose a Country or region, then enter your Address
  5. Then select the Set Up Direct Debit button. You'll receive a confirmation that your direct debit setup was successful.
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