In FreshBooks, income is tracked when you mark an Invoice as paid. This is done by entering in a client's payment manually if you have the payment on hand, or through one of the online payment options listed here. You're also able to modify payments if you've done a partial or full refund.
Add a Payment
If you've received a payment outside of FreshBooks, you'll want to add that payment to the invoice in your account so FreshBooks recognizes you've received that money.
- Go to the Invoices section
- Tap on the invoice you want to add a payment to
- Then tap on the three dots at the top
- Next, tap on Add Payment
- Review and edit the payment details as needed, and tap on Add to finish
- The Invoice will now be marked as paid or partially paid.
Alternatively, if you'd like to mark multiple Invoices as Paid in bulk, use these steps:
- Go to the Invoices section
- Tap on the checkmark icon near the top right corner
- Select the Invoices you want to mark as paid
- Tap on Mark As...
- Select Mark as Paid
- Enter the payment details and tap on Add to finish.
Edit a Payment
To edit a payment, follow these steps:
- Go to the Invoices section
- Tap on the invoice
- In the Payments for Invoice section, select the payment you want to modify
- Edit the payment information as needed and tap Save to finish.
Delete a Payment
Deleting a payment is very similar to editing a payment. If you've ever accidentally marked an invoice as paid and want to make it unpaid again, you can use these steps. If you're looking to do a refund, review How do I refund a payment? instead.
- Go to the Invoices section
- Tap on the invoice
- In Payments for Invoice section, select the payment you want to delete
- Tap on Delete and tap on Delete again to confirm. The payment will now be deleted.