Frequently Asked Questions

How do I track time using the Chrome Time Tracker extension?

The Chrome Time Tracker extension allows you to easily track time from your browser, wherever your work takes you across the web. You can track time to document your business' and team's productivity, or to bill back to the Client for your services worked. 

FreshBooks also makes it easy to use the timer with your favourite project management apps - you can launch the timer from within your Asana, Basecamp, Teamwork and Trello accounts easily.  

 

Download the Extension

To download the Time Tracker extension, use these steps: 

  1. You can find the extension directly here (or search for FreshBooks Time Tracker in the Chrome Store)
  2. Click on the Add to Chrome button
  3. Then click on the Add extension button in the pop-up inside your Chrome browser
  4. The extension is now installed, next to the address bar (look for a leaf icon with a dot). 
     

Set Up

  1. Once you have the Chrome Time Tracker extension downloaded, click on the extension icon in your web browser (grey leaf, red dot)
    Timer extension icon.
  2. Enter your login credentials in the extension and click on Log In
    Log into your timer extension.
  3. Choose a business (if you are prompted to) to track time towards
  4. Once logged in, the extension icon should show a green leaf with a grey dot. You're now ready to start tracking time!  

Tracking Time

Start Timer

  1. Click on the extension icon
  2. Click on Start Timer
    Start Timer button.
  3. The timer will start running. You can choose a recent Client, or click Add New... and Type to add a client
  4. Next, you can Type to add a project, Type to add a service, or enter text in the What are you working on? fields
  5. If you want to bill the time entry to your Client later, ensure Billable is checked off
  6. Feel free to use the pause button if you need to temporarily stop the timer. Click on the play button again to resume it
  7. When you are done tracking time, click Log Time next to the pause button to finish. 

Note: The Timer will follow you wherever you go on your Chrome browser (even in multiple tabs).

You can also click on the down arrow icon (top left corner) to minimize the timer:
MinimizeTimer.gif

Or click on the pop-out icon (top right corner) to have the Timer in its own window. Clicking on the icon again will pop-in the Timer back into the corner of your browser window.
PopOutTimer.gif


Log Time

  1. Click on the extension icon
  2. Click on Log Time
    Log Time button.
  3. Feel free to use the and icons to adjust the time by 15 minute increments, overwrite the box by typing in the hours and minutes manually, or manually adjust the start time
  4. You can choose a recent Client, or click Add New... and Type to add a client
  5. Next, you can enter text in the Type to add a project, Type to add a service, or What are you working on? fields
  6. If you want to bill the time entry to your Client later, ensure Billable is checked off
  7. When you are done tracking time, click Log Time at the bottom to finish.

 

Integrations

Asana

While working on tasks, you can launch the timer in the bar menu on the left or under the task name inside an Asana Project: Launch timer from Asana task.


Basecamp

Track time easily while logging tasks in your To-Do list inside your Basecamp Project: Launch timer from Basecamp to-do list.


Teamwork

Start your timer while creating tasks inside your Teamwork Project: Launch timer from Teamwork task.


Trello

The timer can be launched from within a card in a list inside your Trello board: Launch timer from Trello card.