In FreshBooks, income is tracked when you add a payment to an invoice as paid. This is done by entering in a client's payment manually if you have the payment on hand, or through one of the available online payment options listed here. You're also able to modify payments if you've done a partial or full refund.
Adding a Payment
If you've received a payment outside of FreshBooks, you'll want to add that payment to the invoice in your account so FreshBooks recognizes you've received that money.
- Go to the Invoices section
- Tap on the invoice you want to add a payment to
- Then tap on the three stacked circles in the top corner
- Next, tap on Add a Payment
- Enter your payment details and tap on Add to finish
- The Invoice will now be marked as paid or partially paid.
Edit a Payment
To edit a payment, follow these steps:
- Go to the Invoices section
- Tap on the invoice
- Scroll to the bottom to Payments for Invoice section and select the payment you want to modify
- Edit the payment information as needed and tap Save to finish.
Delete a Payment
Deleting a payment is very similar to editing a payment. If you've ever accidentally marked an invoice as paid and want to make it unpaid again, you can use the below steps. If you're looking to do a refund, review How do I refund a payment? instead.
- Go to the Invoices section
- Tap on the invoice
- Scroll to the bottom to Payments for Invoice section and select the payment you want to delete
- Tap on Delete and tap on Delete again to confirm. The payment will now be deleted.