Due to maintenance, our system will be unavailable on Wed, Apr 24 from 6:30am - 7:30am EST Got It

Frequently Asked Questions

What are Payment Schedules?

Payment Schedules in FreshBooks allow you to create a payment plan for your Clients, so they can pay Invoices in multiple and partial installments on dates of your choosing. This saves you from having to create multiple Invoices, or continually editing an existing Invoice whenever a new payment is due. You can also check out other ways to get paid faster here.

To set up a Payment Schedule, follow these steps:

  1. Go to the Invoices section
  2. Click on the New Invoice button
  3. Add the Client, and fill out your Invoice details with whatever you're billing for
  4. You'll now see an Add a Payment Schedule link towards the bottom of the Invoice:Add payment schedule link.
  5. Choose between Percentage or Flat AmountPercentage or flat amount option.
  6. You can add up to 12 payments, and choose the percentage or amount as well as the date of each payment
    Add additional payment fields.
  7. When you're all done, click Add Schedule
  8. The Payment Schedule will then be reflected at the bottom of the Invoice. Payment schedule added onto invoice.

Notes

  • The total on the Payment Schedule must equal the full total on the Invoice (including any previous payments on it) - so if a Deposit was already added to the Invoice, you must include the Deposit payment in your Payment Schedule too

  • Payment Schedules do not affect the status of the Invoice; if you do not want the Invoice to become Overdue while using a Payment Schedule, you can change the Due Date to the same date as the last payment on the schedule

  • You can adjust the date of each payment as needed (e.g., when a portion of a job is completed)


Client View

When your Client views an Invoice with a Payment Schedule on it, they will have the option to pay for one scheduled payment, or they can check off the box to pay multiple payments at once:Client view of invoice with payment schedule box indicating each payment due with a checkbox next to each.

 

FAQs

How do Late Payment Reminders work with Payment Schedules?

If you have enabled Late Payment Reminders, these will be sent out according to the Payment Schedule's Due Dates, so you can easily notify your Client if they accidentally miss a scheduled payment.

If no Late Payment Reminders are set up, it is still up to your Client to pay on time, as no emails will be sent. To enable Reminders, get started here.

Was this article helpful?
3 out of 8 found this helpful