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      How do I log in?

      Log into your FreshBooks account anytime using your email address and password. You can also utilize single sign on using Sign in with Apple with your Apple ID or Sign in with Google with the below details.


      Sign in with FreshBooks

      If you created your account directly through FreshBooks, you can log into with these steps:

      1. Go to my.freshbooks.com
      2. Enter your Email and Password
      3. Click on the Log in button and you’ll be taken to your FreshBooks account
      4. Select a business (if you have multiple businesses) and you’re now inside your account.

      Sign in with Apple

      Use your Apple ID to log into your FreshBooks account instead as well as utilize Apple’s two-factor authentication and Hide My Email features.

       

      Accounts Created with Apple ID

      If you created your FreshBooks account using your Apple ID, log in directly with these steps:

      1. Go to my.freshbooks.com
      2. Click on the Sign in with Apple button
      3. Enter your Apple ID Email and Password
      4. Click on the Continue button and you’ll be taken to your FreshBooks account
      5. Select a business (if you have multiple businesses) and you’re now inside your account.

       

      Accounts Created with FreshBooks Directly

      If you created your account directly through FreshBooks and want to use Sign in with Apple instead, use the below steps:

      1. Go to my.freshbooks.com
      2. Enter your FreshBooks Email and Password
      3. Click on the Log in button and you’ll be taken to your FreshBooks account
      4. Select a business (if you have multiple businesses)
      5. Click on the gear icon in the top left
      6. Then click on Settings
      7. Click on the My Account sub-tab
      8. Under your email address, click on Change email address and update it to your Apple ID email instead
      9. Click Save
      10. You’ll receive a verification email to verify the new address, click on the Verify and Continue button in the email
      11. Once verified, log out of FreshBooks by clicking on the gear icon in the top left and select Log Out
      12. Then follow the steps in Sign in with Apple above.

      If you'd like to no longer use your Apple ID credentials to sign into FreshBooks, or you'd like to add Sign in with FreshBooks as another option, follow the steps here.

       

      Sign in with Google

      Use your G Suite login credentials to log into your FreshBooks account instead as well as utilize Google’s multi-factor authentication.

       

      Accounts Created with Google

      If you created your FreshBooks account using your Gmail or Google email, log in directly with these steps:

      1. Go to my.freshbooks.com
      2. Click on the Sign in with Google button
      3. Enter your Gmail or Google Email and Password
      4. Click on the Continue button and you’ll be taken to your FreshBooks account
      5. Select a business (if you have multiple businesses) and you’re now inside your account.

       

      Accounts Created with FreshBooks Directly

      If you created your account directly through FreshBooks and want to use Sign in with Google instead, use the below steps:

      1. Go to my.freshbooks.com
      2. Enter your FreshBooks Email and Password
      3. Click on the Log in button and you’ll be taken to your FreshBooks account
      4. Select a business (if you have multiple businesses)
      5. Click on the gear icon in the top left
      6. Then click on Settings
      7. Click on the My Account sub-tab
      8. Under your email address, click on Change email address and update it to your Google or Gmail Email instead
      9. Click Save
      10. You’ll receive a verification email to verify the new address, click on the Verify and Continue button in the email
      11. Once verified, log out of FreshBooks by clicking on the gear icon in the top left and select Log Out
      12. Then follow the steps in Sign in with Google above.

      If you'd like to no longer use your Gmail or Google credentials to sign into FreshBooks, or you'd like to add Sign in with FreshBooks as another option, follow the steps here.

      FAQs

      My email and/or password isn't working, what can I do? 

      Sign in with FreshBooks:

      Click on the Forgot your password? link, and enter your email in.

      If you haven't received a password reset email after some time, check your Junk or Spam folder in case it was redirected there. You also may have not put in the correct email, make sure the email you enter is the email you used to register your FreshBooks account with.

      You'll also want to disable your web browser's auto-fill in case it's populating incorrect login credentials.

       

      Sign in with Apple or Google:

      You’ll need to reset your password with Apple directly, or with Google directly. You can always log in with your FreshBooks login credentials as a backup if you've set up a login with FreshBooks directly before.

       

      How long do I stay logged into my account? 

      Your FreshBooks account will stay logged in on a web browser for 12 hours before you have to log in again. If you are using any security extensions or programs, this can shorten the amount of time you're logged into your account.

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