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      How do I log in?

      You can log into your FreshBooks account with either your Google or FreshBooks credentials:


      Sign in with FreshBooks

      1. Go to my.freshbooks.com
      2. Enter your Email and Password
      3. Click on the Log in button and you’ll be taken to your FreshBooks account
      4. Select a business (if you have multiple businesses) and you’re now inside your account.

      Sign in with Google

      Utilize your existing Google login with FreshBooks, as well as Google’s two-step verification/multi-factor authentication.

      Existing Users with Google & Gmail Emails

      If your FreshBooks email is already a Gmail or Google address, you can use these steps:

      1. Go to my.freshbooks.com
      2. Click on the Sign in with Google button
      3. Then choose your Google account, or sign into your Google account with the Use another account button instead
      4. If this is your first time, you’ll see the message that FreshBooks wants to access your Google Account, click Allow
      5. You’ll then be taken to your FreshBooks account, select a business (if you have multiple businesses) and you’re now inside your account.

      Note: If you’ve set up Sign in with Google along with your FreshBooks login credentials, this means you can sign in with either login option moving forward.


      Existing Users with non-Google or non-Gmail Emails

      If your FreshBooks email is not a Gmail or Google address, and you want to use Sign in with Google, you’ll need to change your email address inside FreshBooks first. Use the below steps:

      1. Go to my.freshbooks.com
      2. Enter your Email and Password
      3. Click on the Log in button and you’ll be taken to your FreshBooks account
      4. Select a business (if you have multiple businesses
      5. Click on the gear icon in the top left
      6. Then click on My Profile
      7. Under your email address, click on Change email address and update it to your Google or Gmail address
      8. Click Save
      9. You’ll receive a verification email to verify the new address, click on the Verify and Continue button in the email
      10. Once verified, log out of FreshBooks by clicking on the gear icon in the top left and select Log Out
      11. Then follow the steps in Sign in with Google above.

      If you'd like to no longer use your Google credentials to sign into FreshBooks, or you'd like to add Sign in with FreshBooks as another option, follow the steps here.

      FAQs

      My email and/or password isn't working, what can I do? 

      Sign in with FreshBooks:

      Click on the Forgot your password? link, and enter your email in.

      If you haven't received a password reset email after some time, you may have not put in the correct email. Make sure the email you enter is the email used to register your FreshBooks account with.

      You'll also want to disable your web browser's auto-fill in case it's populating incorrect login credentials.

       

      Sign in with Google:

      You’ll need to reset your password with Google directly here. You can always log in with your FreshBooks login credentials as a backup.

       

      How long do I stay logged into my account? 

      Your FreshBooks account will stay logged in on a web browser for 12 hours before you have to log in again. If you are using any security extensions or programs, this can shorten the amount of time you're logged into your account.

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