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Frequently Asked Questions

How do I log in?

Logging into your FreshBooks account is really straightforward with these steps: 

  1. Go to my.freshbooks.com
  2. Enter your email address and password
  3. Click on the Log In button.



My email and/or password isn't working, what can I do? 

Click on the Forgot your password? link, and enter your email in.

If you haven't received a password reset email after some time, you may have not put in the correct email. Make sure the email you enter is the email used to register your FreshBooks account with. 

You'll also want to disable your web browser's auto-fill in case it's populating incorrect login credentials. 

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