The Account is where you can manage your First and Last Name, your login information to access your FreshBooks account including all businesses associated to your email, set your Time Zone preference and upload your profile photo (also called an avatar). If you're looking for help logging in, look at How Do I Log In? instead.
Then click on Settings. You'll be on the Account sub-tab by default.
Account
The Account section is explained in detail below:
Profile Photo / Avatar Photo - Upload a photo that is 80 x 80 pixels in GIF, JPEG, PNG or TIFF format to be used as an icon throughout your account, if no photo is uploaded, your initials from your Name are used instead
Email Address - The email used to log into your FreshBooks account to access all Businesses associated with this email
Password - This password is used to log into your FreshBooks account
Preferences
The Preferences section is explained in detail below:
Time Zone - Choose the time zone that you are logging Time Entries in (Owners can set their own Business time zone in Business instead)
Time Format - Choose how time is displayed, in 12 hour or 24 hour
Language - Choose to have your entire FreshBooks interface in English, Spanish (Español) or in French (Français)
Quotes Preference - Choose between seeing Inspirational Quotes or None while FreshBooks loads
Log out of all FreshBooks apps - Click this to sign out of your FreshBooks account on all devices, including mobile devices
Manage Your Email Address & Password
You can update your email address and/or your password anytime, including setting up Single Sign On (SSO) options with Apple and Google:
Change Email Address and Password
Click on the gear icon in the top left corner
Then click on Settings
Click on the Account sub-tab
Click on either the Change email address or Change password link
Additional fields will appear for you to enter your new email address or password
Click Save to finish.
Sign in with Apple or Google
If you want to log in using your Apple ID or Google account instead, follow the steps here.
Add Extra Password with Apple Sign In or Google Sign In
If your account was created using Sign in with Apple or Sign in with Google, and you need a separate password to log in with FreshBooks instead of your Apple or Google password, use these steps. This will not change your Apple or Google Sign In password, and instead, give you a second password in case Sign in with Apple or Google doesn't work:
Log into FreshBooks using either sign in option (Apple or Google)
Click on the gear icon in the top left corner
Then click on Settings
Click on the My Account sub-tab
Click on the Change password link under the Password field
Additional fields will appear under your Google password, enter your new password in the fields
Click Save at the top to finish. You can now sign in with both FreshBooks and Google.
Disconnect Sign in with Apple or Google
If you signed up for FreshBooks using Apple or Google, you’ll need to disconnect your Apple ID or Google account to change your email or set a password so you can continue to sign in through FreshBooks. Use the below steps to disconnect:
Log into FreshBooks using either sign in option (Apple or Google)
Click on the gear icon in the top left corner
Then click on Settings
Click on the My Account sub-tab
If you've never added a FreshBooks password before, change your Password first by clicking on the Change Password link, then click Save
Next, click on the Disconnect Google Account or Disconnect Apple Account link
Click OK to confirm
If you'd like to change the email address as well, click on the Change email address link and enter a new email and click Save to finish. Sign in with Apple or Google will now be removed from your FreshBooks account. You’ll now only be able to sign in with your FreshBooks login credentials.
