Frequently Asked Questions

FreshBooks provides the ability for you to attach your credit card, bank account, and PayPal account for automatic expense importing every day. Expenses from your connected accounts are automatically created for you so you can say goodbye to manual entry work.

This automatic expense importing feature is available to users located in Canada, US, United Kingdom and Australia.

Choosing a bank and importing expenses takes around 10-15 minutes.

 
Depending on where you're located and which banks you'd like to connect to, you can use either Plaid or Yodlee:

Plaid	Yodlee
For United Kingdom & Ireland users only	For worldwide users (except UK & Ireland)
Set Up a Bank Connection with Plaid (UK and Ireland)	Set Up a Bank Connection with Yodlee (Worldwide) Troubleshoot your Bank Connections with Yodlee

 

Note: The automatic expense importing is made possible by our third party connectors, Yodlee and Plaid. We work closely with Yodlee and Plaid to mitigate any issues that occur, but we recommend checking on your Bank Connections and your Expenses regularly to ensure everything is running smoothly.