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How Do I Import Vendors From a File?

If you’re looking to save time from adding each new Vendor one by one manually, you can import your list of Vendor in bulk instead.
 
Bills & Vendors are part of Accounts Payable which is available on trials as well as Premium and Select plans only.
 
When putting together the CSV, ensure the file has these required headers, and then add your data: 
Option 1
First NameLast Name
  
 
Option 2
Company Name
 
 
Option 3
First NameLast NameCompany Name
   
 
  • First Name and Last Name
  • Company Name
 
There are also optional headers you can include in the file to import more data:

First NameLast NameCompany NameAccount NumberEmail AddressPhoneStreet AddressCityStateZipCountry 
           
 
  • Account Number
  • Email Address
  • Website
  • Phone Number
  • Street Address
  • City
  • State
  • Zip Code
  • Country

Once your file is ready, import it in with these steps:
  1. Click on the Expenses section
  2. Then click on the Vendors sub-section
  3. Next, click on the More Actions button
  4. Then select Import Vendors
    Import vendors option underneath more actions button.
  5. Click on Choose File…
  6. Select your CSV
  7. Match the fields to the columns from your file using the dropdown (e.g., First Name should match to the First Name header inside your file)
    Fields for mapping from your file to the fields in Freshbooks.
  8. Click on Continue
  9. Next, match any other optional fields for Street Address, City, State, Zip Code and Country
  10. Once you're done matching fields, click on Import Vendors
  11. New Vendors will be added and you can start reviewing them in your list of Vendors.
 

FAQs

Can I export my list of Vendors?
To export your Vendors, use the below steps:
  1. Click on the Expenses section
  2. Then click on the Vendors sub-section
  3. Next, click on the More Actions button
  4. Then select Export Vendors. A CSV file will begin downloading.
    Export vendors option underneath more actions button.

Why did I get an error uploading my file?
The CSV file may be invalid depending on the error:
  • The Vendor name is already taken - Vendor names are unique and must be different
  • The CSV file itself is corrupt - copy the information to a new workbook and re-save as a .csv format
  • There are no header columns in the file or one header column is missing - First & Last Name or Company Name are required to be the first row in the file (if headers are missing, the first row is skipped)
  • There are invalid formats in the file (e.g., incorrect emails)
  • There are empty cells in the file (right click and select Delete to clear out empty cells)
  • The file is larger than 2MB - try splitting it into two or more CSVs instead
  • There are more than 500 rows

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