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Frequently Asked Questions

How do I access the iOS app?

FreshBooks' iOS app can be used a companion app so you can stay connected to your account while on the go or out in the field. Both administrators and Employees can use the iOS app to manage businesses while on the go.


Downloading the App

Just visit this link here.


Signing Up

If you haven't signed up for a FreshBooks account yet, you can do it through the mobile app with these steps:

  1. Launch the app
  2. Tap on Sign Up
  3. Enter your email address and password and then tap on Sign Up again
  4. Verify your account by checking for an email from FreshBooks - click on the link provided
  5. The link will automatically open your app and you can finish setting up your account from there.


Logging In/Out 

To Log In:

  1. Tap on Log In
  2. Type in your email address and password.
  3. Tap on Log In again and you'll be taken into your account.

To Log Out:

  1. Tap on the ... in the top left corner
  2. Tap on Logout.


Selecting A Different Business

The new FreshBooks allows you to have multiple businesses within your account. To select one of your other businesses within the iOS app, simply follow these steps:

  1. Click on your avatar in the top left
  2. Scroll down to the My Businesses section
  3. Click on the business you wish to access.
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