When processing online payments through FreshBooks Payments powered by Stripe, there is a transaction fee included. The transaction fee is taken out of each payment that is processed before being paid out into your account.
All transaction fees are automatically logged as expenses in your FreshBooks account. You can also log into your FreshBooks Payments dashboard to review your account-specific pricing and fees deducted from your transactions. Note that transaction fees are not refunded if a refund is processed.
Transaction Rates
| Payment | Fee |
| Visa, Mastercard, and others | 2.9% + $0.30 |
| American Express | 3.5% + $0.30 |
| Advanced Payments transactions | 3.5% + $0.30 |
| Bank Transfer (ACH) | 1% (caps available for Select plans) |
| Pre-Authorized Debit (PAD) | 1% (caps available for Select plans) |
Note: Users migrated from Stripe Standard to FreshBooks Payments will keep their original transaction fees from Stripe Standard unless informed otherwise.
Associated Fees
| Other | Fee |
| Disputes and Chargebacks | $15 per dispute |
| Failed Bank Transfer (ACH) and PAD Payments | $4 USD $5 CAD |
| Foreign Exchange Fee | +2% |
| International Card Fee | +1.5% for businesses based in US +0.8% for businesses based in Canada |
| Instant Payouts | +1.5% for businesses based in US +1% for businesses based in Canada |
| Refunds | Transaction fees are not refunded back to the owner |
- Foreign Exchange Fee - The invoice’s currency is different from your FreshBooks Payments’ account currency (USD or CAD)
- International Card Fee - The client’s payment is made with an international card issued outside your FreshBooks Payments’ account’s country (United States or Canada)