When processing online payments through FreshBooks Payments powered by Stripe, there is a transaction fee included. The transaction fee is taken out of each payment that is processed before being deposited into your account.
All transaction fees are automatically logged as expenses in your FreshBooks account. You can also log into your FreshBooks Payments dashboard to review your account-specific pricing and fees deducted from your transactions. Note that transaction fees are not refunded if a refund is processed.
Processing Rates
| Payment | Fee |
| American Express | 3.5% + $0.30 |
| Visa and Mastercard | 2.9% + $0.30 |
| Advanced Payments transactions | 3.5% + $0.30 |
| Bank Transfer (ACH) | 1% (caps available for Select plans) |
| Pre-Authorized Debit (PAD) | 1% (caps available for Select plans) |
Associated Fees
| Other | Fee |
| Disputes and Chargebacks | $15 per dispute |
| Failed Bank Transfer (ACH) and PAD Payments (for some accounts*) | $4 USD $5 CAD |
| Foreign Exchange Fee | 2% |
| International Card Fee (for some accounts*) | US - 1.5% Canada - 0.8% |
| Refunds | Transaction fees are not refunded |
- Foreign Exchange Fee - The invoice’s currency is different from your FreshBooks Payments’ account currency (USD or CAD)
- International Card Fee - The client’s payment is made with an international card issued outside your FreshBooks Payments’ account’s country (United States or Canada).
- * Exceptions - The Foreign Exchange and International Card Fee fee is waived for users that previously moved over from WePay to FreshBooks Payments powered by Stripe.