My Account

How do I get started in FreshBooks?

Welcome to FreshBooks! If you're currently running a business or just getting started while pursu...

How do I import data into my account?

When setting up a FreshBooks account, you can start afresh, or bring in existing data from any pr...

How do I log in?

Logging into your FreshBooks account is really straightforward with these steps:  Go to my.fresh...

How do I use my Dashboard?

The dashboard in your account gives you a quick snapshot of your business' finances so you can se...

How do I upgrade my account?

All new accounts start off on a free 30 day trial, and then you can upgrade it to one of our plan...

How do I update my Billing information?

If you have a new address, or a new credit card, you can update it inside your FreshBooks account...

Can I track data for multiple businesses?

You are able to run more than one business from within your FreshBooks account. When set up, thes...

What are Notifications?

Notifications allow you to stay up to date with your FreshBooks account's activity. This can rang...

How do I change the date format in my account?

Date formats allow you to display the calendar date in FreshBooks according to your geographic lo...

How do I change my login credentials?

Your login credentials is how you access your FreshBooks account. Changing your email or password...

How do I manage my FreshBooks account in Apple Subscriptions?

When upgrading your FreshBooks account, you have the option to upgrade through us directly, or th...

How do I downgrade or cancel my account?

If you're currently on a paid subscription, you can always downgrade to a different plan anytime ...

How do I refer FreshBooks to others?

If you're enjoying using FreshBooks and want to spread the good word with referrals, you can refe...

Do I have to pay Sales Tax for my FreshBooks account?

If you have a FreshBooks account, FreshBooks is required to charge sales tax on your subscription...

How do I switch back to FreshBooks Classic?

If you've moved from FreshBooks Classic to try out the new FreshBooks and for some reason you nee...