My Account

How do I upgrade, downgrade, or cancel my account?

Before you try upgrading, downgrading or canceling your account, ensure that you are logged in as...

How do I import data into my account?

Not a fan of manual entry? FreshBooks has your back with our tool that can import data into your ...

How do I change the date format in my account?

Go by a different date format than the default in FreshBooks? No problem! Here’s how to change yo...

Do I have to pay Sales Tax for my FreshBooks account?

FreshBooks is required to charge sales tax on your FreshBooks subscription in certain geographic ...

How do I switch back to FreshBooks Classic?

If you've moved from FreshBooks Classic to try out the new FreshBooks and for some reason you nee...

Can I track data for multiple businesses?

You are able to run more than one business from within your FreshBooks account. When set up, thes...

What are Notifications?

Notifications allow you to stay up to date with your FreshBooks account's activity. This can rang...

How do I change my login credentials?

Changing your email or password is easy to do in a few steps:  Click on your company logo/intial...