Frequently Asked Questions

What are the transaction fees for FreshBooks Payments? (Canadian Businesses)

When processing online payments through FreshBooks Payments, there is a transaction fee included. Pricing is very simple - it's 2.9% + $0.30 on all card transactions, with the exception of American Express, which is 3.5% + $0.30

There are no monthly or setup fees - you only get charged when you make sales.

The below transaction fees are for Canadian FreshBooks users:

Payment Card Types* Transaction Fee
Visa.jpg Visa Consumer Credit  2.9% + CA $0.30
Visa.jpg Visa Infinite  2.9% + CA $0.30
Visa.jpg Visa Infinite Privilege  2.9% + CA $0.30
Visa.jpg Visa Business  2.9% + CA $0.30
Visa.jpg Visa Business Premium 2.9% + CA $0.30
Visa.jpg Visa Corporate  2.9% + CA $0.30
Visa.jpg Visa Prepaid  2.9% + CA $0.30
Visa.jpg Visa Debit 2.9% + CA $0.30
Mastercard.jpg MasterCard Consumer Credit  
Mastercard.jpg MasterCard World  2.9% + CA $0.30
Mastercard.jpg MasterCard World Elite  2.9% + CA $0.30
Mastercard.jpg MasterCard Business/Corporate 2.9% + CA $0.30 
Mastercard.jpg MasterCard Debit 2.9% + CA $0.30 
Mastercard.jpg MasterCard Prepaid 2.9% + CA $0.30 
AmEx.jpg American Express 3.5% + CA $0.30 

*These are the most common domestically issued card types and processing methods.
They do not represent all the possible fees and variations that are charged to the merchants.

Chargeback Fee 
CAD $15.00

 

These rates apply to card not present transactions.