Frequently Asked Questions

When processing online payments through FreshBooks Payments powered by WePay, there is a transaction fee included. Pricing is very simple - it's 2.9% + $0.30 on all credit card transactions, with the exception of American Express, which is 3.5% + $0.30. Payments made with Bank Transfers (ACH) are 1%. The transaction fee is taken out of each payment that is processed before being deposited into your account.

There are no monthly or setup fees - you only get charged when you make sales.

 

The below transaction fees are for American FreshBooks users:

Payment Type	Transaction Fee
Bank Transfer (ACH)	1%  (capped at $50 for Select users)

 

The below transaction fees are for both American and Canadian FreshBooks users:

Payment Card Types*	Transaction Fee	International Transaction Fee**	Advanced Payments Fee***
Visa Credit, Debit Cards and Prepaid Cards	2.9% + $0.30	2.9% + $0.30 + 1%	3.5% + $0.30
Discover Credit and Prepaid Debit Cards	2.9% + $0.30	2.9% + $0.30 + 1%	3.5% + $0.30
MasterCard Credit, Debit and Prepaid Cards	2.9% + $0.30	2.9% + $0.30 + 1%	3.5% + $0.30
American Express Credit and Prepaid Debit Cards	3.5% + $0.30	3.5% + $0.30 + 1%	3.5% + $0.30
* These are the most common domestically issued card types and processing methods. They do not represent all the possible fees and variations that are charged to the merchants. ** International transaction is defined as any payment made with a card that was issued in a different country than your own. *** These fees are applied when using the Advanced Payments add-on with card not present transactions.
Chargeback Fee $15.00

All transaction fees are automatically logged as Expenses in your FreshBooks account. You can also log into your WePay dashboard to see the fees deducted from your transactions.

Looking for more information on FreshBooks Payments by WePay? Check out other articles here.