Frequently Asked Questions

Welcome to FreshBooks! If you're currently running a business or just getting started while pursu...

The dashboard in your account gives you a quick snapshot of your business' finances so you can se...

Notifications allow you to stay up to date with your FreshBooks account's activity. This can rang...

You can find the pricing for FreshBooks here, or inside your account. All FreshBooks account star...

All new accounts start off on a free 30 day trial, and then you can upgrade it to one of our plan...

If you have a new address, or a new credit card, you can update it inside your FreshBooks account...

If you're currently on a paid subscription, you can always downgrade to a different plan anytime ...

When upgrading your FreshBooks account, you have the option to upgrade through us directly, or th...

If you have a FreshBooks account, FreshBooks is required to charge sales tax on your subscription...

When setting up a FreshBooks account, you can start afresh, or bring in existing data from any pr...

Logging into your FreshBooks account is really straightforward with these steps:  Go to my.fresh...

In FreshBooks you will find that your lists are divided into three sections: active, archived and...

You are able to run more than one business from within your FreshBooks account. When set up, thes...

The Company Profile contains important details about your business that is displayed on all your ...

Date formats allow you to display the calendar date in FreshBooks according to your geographic lo...