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      How do I accept Online Payments with FreshBooks Payments Powered by Stripe?

      Accepting online payments with credit cards is fast, safe and easy.

      You can connect your FreshBooks account to either one of our payment gateway options, FreshBooks Payments Powered by Stripe (International) or FreshBooks Payments powered by WePay (US & Canada click here).

      Are you based in the US or Canada? You'll see Stripe instead. Click here for more info.

      Looking for Authorize.Net, Braintree, PayPal or ACH payments? These gateways are currently not supported in FreshBooks.

      With Stripe, your Clients will have the ability to pay their Invoices with a credit card, and you can sit back and watch the money get added to your bank account automatically. Connecting Stripe to FreshBooks takes less than 10 minutes and will require you to create a free Stripe account (or log into an existing Stripe account).

      Benefits of FreshBooks Payments Powered by Stripe

      • No setup, monthly, or hidden fees
      • Costs 2.9% + $0.30 per transaction, learn more here
      • Great for International clients! Accept payments from Visa, MasterCard and AMEX credit cards around the world

      Set Up FreshBooks Payments Powered by Stripe

      There are two ways to connect your FreshBooks account to Stripe:


      From Accept Online Payments

      1. Click on the gear icon in the top left corner
      2. Click on Accept Online Payments
        Accept online payments link in settings.
      3. Click on Connect under Stripe
        Connect button to set up Stripe.
      4. If you already have an existing Stripe account, click on Sign in in the top corner
        Login to your Stripe account link.
      5. Otherwise, if you don't have a Stripe account yet, continue to fill out the form and click Authorize access to this account to finish
      6. You'll also want to follow the steps in the From An Invoice section below to enable it on an Invoice as well.


      From An Invoice

      1. When creating an Invoice, click on the Accept Online Payments option in the Settings panel to the right of the invoice
        Accept online payments button.
      2. FreshBooks Payments Powered by Stripe should now appear. Click on Connect Stripe to finish the credit card payment set up.
        Connect Stripe button to enable online payments.

      Your invoice is now ready to be paid with a credit card! All your client has to do is click the Pay Now button when they receive your invoice. To see what your client will experience, click here.


      How do I turn Accept Online Payments on or off on an Invoice? 

      You can turn the ability to accept online payments on or off on an Invoice by using these steps:

      1. Open the Invoice you want to turn online payments on or off for
      2. Click on the Edit button
      3. Under Settings, click on Accept Online Payments
      4. Check off or uncheck the box and click Done
      5. Accept Online Payments will now be set to YES or NO (Invoice will or will not accept online payments by credit card).


      What does it mean if an Invoice is "Processing"? 

      This means that your Client submitted a payment through Stripe and Stripe's team is reviewing the transaction to ensure it's safely processed. This can take up to several business days depending on the transaction. Once it's reviewed and is successful, the Invoice will be updated to Paid status and the funds will be on its way to your Stripe dashboard.


      Where can I see all transactions processed by FreshBooks Payments Powered by Stripe?

      1. Click on the gear icon in the top left corner
      2. Click on Manage Online Payments
      3. If needed, click on the slider icon next to All transactions to filter the list of transactions by either Start Date, End Date, Status, Payment Type, Gateway and/or Currency
      4. Click Apply to save any filters and your list of transactions will update.List of all transactions with details.


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